Security
Your documents, your money, and your personal data are protected end-to-end.
Escrow-protected payments
Success fees sit in a regulated European escrow account at Mangopay until you sign your lease.
Encrypted document storage
All sensitive documents are stored encrypted at rest and in transit, hosted within the EU.
GDPR-compliant by default
We process data on a lawful basis, retain only what we need, and give you full access and deletion rights.
Access controls
Only the team members working on your file have access to your documents. Logs are kept.
Report a security issue
Found a vulnerability or have a concern? Email security@apartmentexpress.berlin — we respond within one business day.